• Click on the User and Roles as shown below.
  • The below image shows the roles and users of each role.



Role Creation


  • Click on the + New Role button as shown below


  • The below screen appears.


  • Enter the name of the role
  • Enable / disable hardware diagnostics and facility setup
  • 2FA is enabled for Admin role by default. For other roles, if required, this can be enabled / disabled.
  • Enter the required permissions for floor plan, readers, tags, users and modules.



  • Enter the required permissions for each module as shown above.
  • Click on the Submit button. This Creates the Role.
  • Once the role is created, users can be created for that role.
  • Permissions cannot be edited for Admin role. Admin role has full access to the system.
  • For all custom roles, edit icon is available as shown below to modify the permissions.



  • When no users are created for a role, delete option is available for that role as shown below.


User Creation

  • Click on the required role and click on the + Create User button as shown below.

  • Enter the name of the User
  • Enter the Email ID
  • Enter the Mobile number
  • Select the required role
  • Click on the Submit button
  • Once the user is created, the user will receive an email from support@syook.com with the subject as ' Invitation Instructions'
  • User has to click on the link in the email and set their required password.
  • Once the password is set, the user will be able to login to the Insite system.
  • Once the user has set the password, their status will be shown as active as shown below.
  • Edit and Delete options are available for the users as shown below.



  • If the mobile number is updated and if the user has not verified the mobile number, the following status will be shown


  • If user is not active, click on the Send Verification again / Invite again button to send the link again for activation.